Yes, Vighper ships internationally! We strive to make our diverse range of products available to customers around the world. Here’s what you need to know about our international shipping:

    1.    Global Reach:
    •    Many of our vendors offer international shipping, allowing you to purchase items from different countries.
    2.    Shipping Costs:
    •    Shipping costs for international orders are calculated at checkout based on the weight of the items, destination country, and shipping method selected.
    •    Additional customs fees, import duties, and taxes may apply depending on your country’s regulations. These fees are typically the responsibility of the customer.
    3.    Delivery Times:
    •    Delivery times for international shipping vary by destination and shipping method. Generally, it takes between 7-14 business days for most international deliveries.
    •    Factors such as customs processing, local postal services, and the specific vendor’s location can affect delivery times.
    4.    Tracking Your Order:
    •    Most international shipments come with tracking information, allowing you to monitor your package’s progress from dispatch to delivery. You can track your order through the Vighper platform or directly on the shipping carrier’s website using the provided tracking number.
    5.    Customs and Import Duties:
    •    Please be aware that your order may be subject to customs inspections and import duties. The applicable fees depend on your country’s customs policies and are usually payable upon delivery.
    •    It is advisable to check with your local customs office for information on potential fees before placing an order.
    6.    Restricted Items:
    •    Certain products may be restricted or prohibited in some countries. It is your responsibility to ensure that the items you are purchasing comply with your country’s import regulations.
    7.    Vendor-Specific Policies:
    •    International shipping availability and policies may vary depending on the vendor. Please check the specific product page and vendor information for details on international shipping options.

By providing international shipping, Vighper aims to offer a seamless shopping experience to customers worldwide. If you have any questions or need assistance with your international order, our customer support team is here to help.

The delivery time for your package from Vighper depends on the shipping method you choose and the vendor’s location. Here are the estimated delivery times for different shipping options:

    1.    Standard Shipping:
    •    Delivery Time: 5-7 business days.
    •    Availability: Offered by most vendors.
    2.    Express Shipping:
    •    Delivery Time: 2-3 business days.
    •    Availability: Check individual vendor options.
    3.    Overnight Shipping:
    •    Delivery Time: 1 business day.
    •    Availability: Available from select vendors.
    4.    International Shipping:
    •    Delivery Time: Varies by destination, typically 7-14 business days.
    •    Customs: Additional time may be required for customs clearance.
    5.    Economy Shipping:
    •    Delivery Time: 7-10 business days.
    •    Availability: Offered by select vendors.
    6.    In-Store Pickup (where applicable):
    •    Delivery Time: Same-day pickup for orders placed before 2 PM.
    •    Availability: Available from vendors with physical store locations.

Please note that these are estimated delivery times and actual delivery may vary based on factors such as the vendor’s processing time, shipping carrier delays, and your location. You can track your order through the shipping confirmation email or by logging into your Vighper account.

For the most accurate delivery estimate, please refer to the specific shipping information provided at checkout for each item you purchase on Vighper.

Buying on Vighper is safe, and we take several measures to ensure the security and privacy of our customers. Here’s how we protect you:

    1.    Reputable Platform: Vighper is a trusted online store with a solid reputation and numerous positive reviews from satisfied customers.
    2.    Secure Connections: Our website uses HTTPS, ensuring that all transactions and personal information are encrypted and secure. Look for the padlock icon in your browser’s address bar when shopping with us.
    3.    Strong Password Policies: We encourage customers to create strong, unique passwords for their Vighper accounts to further safeguard their information.
    4.    Genuine Deals: All deals and promotions on Vighper are genuine. We avoid misleading pricing tactics and ensure all offers are real and beneficial to our customers.
    5.    Account Monitoring: We recommend customers regularly monitor their Vighper accounts and associated bank statements for any unusual activity. Our customer service team is ready to assist with any concerns.
    6.    Secure Payment Methods: Vighper supports secure payment options such as credit cards and PayPal, providing an additional layer of protection for your transactions.
    7.    Private Network Shopping: We advise against making purchases over public Wi-Fi. For your safety, use a secure, private internet connection when shopping on Vighper.
    8.    Contact Information: Vighper provides clear contact information, including customer service phone numbers and a physical address. You can easily reach us with any questions or concerns.
    9.    Transparent Return Policies: Our return and refund policies are straightforward and customer-friendly. We strive to make the return process as smooth as possible if you need to return an item.

By adhering to these security measures, Vighper ensures a safe and enjoyable shopping experience for all our customers.

We understand that sometimes you may need to cancel or make changes to your order. Here’s how you can do that:

Cancelling an Order

    1.    Log Into Your Account:
    •    Sign in to your Vighper account using your email and password.
    2.    Go to My Orders:
    •    Navigate to the “My Orders” section in your account dashboard.
    3.    Select the Order:
    •    Find the order you wish to cancel and click on the order number to view the order details.
    4.    Request Cancellation:
    •    If the order has not yet been processed or shipped, you will see an option to “Cancel Order.” Click this button to initiate the cancellation process.
    •    Confirm your cancellation request when prompted.
    5.    Receive Confirmation:
    •    You will receive an email confirming that your cancellation request has been received. If the order was successfully canceled, you will also receive a cancellation confirmation email.
    6.    Refund Processing:
    •    If payment was already made, your refund will be processed within a few business days and will be issued to the original payment method.

Changing an Order

    1.    Log Into Your Account:
    •    Sign in to your Vighper account using your email and password.
    2.    Go to My Orders:
    •    Navigate to the “My Orders” section in your account dashboard.
    3.    Select the Order:
    •    Find the order you wish to change and click on the order number to view the order details.
    4.    Contact Customer Support:
    •    If the order has already been processed or shipped, you may not be able to make changes directly. In this case, contact Vighper’s customer support team as soon as possible.
    •    Provide your order number and details of the changes you want to make (e.g., changing the shipping address, modifying the quantity, or updating product options).
    5.    Await Confirmation:
    •    The customer support team will assist you with your request. If the changes are possible, they will confirm the updates and provide you with the revised order details.

Important Notes

    •    Timing: The ability to cancel or change an order depends on the order status. If the order has already been shipped, cancellation or changes may not be possible.
    •    Digital Products: Orders for digital products cannot be canceled or changed once the download link has been sent.
    •    Vendor-Specific Policies: Some vendors may have specific cancellation and change policies. Always check the vendor’s policy on the product page or contact the vendor directly for more information.

If you need any assistance or have questions about your order, Vighper’s customer support team is here to help. Contact us through the support section on our website or via the contact information provided in your order confirmation email.

For physical products, you do not need an account to place an order on Vighper. We offer the flexibility to shop as a guest for your convenience. However, if you wish to purchase digital products, you must create an account. Here’s a detailed overview:

Benefits of Creating an Account

    1.    Order Tracking:
    •    Easily track your orders and view their status in real-time.
    2.    Faster Checkout:
    •    Save your shipping and billing information for a quicker checkout process on future orders.
    3.    Order History:
    •    Access your complete order history, making it easier to reorder your favorite items.
    4.    Exclusive Offers:
    •    Receive special promotions, discounts, and early access to sales available only to registered members.
    5.    Wishlist:
    •    Save items to your wishlist for future reference or purchase.
    6.    Personalized Experience:
    •    Get product recommendations tailored to your preferences and shopping habits.
    7.    Access to Digital Products:
    •    Purchase and download digital products such as e-books, software, and digital media directly from your account.

How to Place an Order for Physical Products as a Guest

    1.    Browse Products:
    •    Explore our wide range of physical products and add your desired items to the shopping cart.
    2.    Proceed to Checkout:
    •    Click on the cart icon and proceed to the checkout page.
    3.    Enter Shipping Information:
    •    Provide your shipping address and contact details. Ensure all information is accurate to avoid any delays in delivery.
    4.    Choose Payment Method:
    •    Select your preferred payment method from the available options and enter the necessary details.
    5.    Review and Place Order:
    •    Review your order summary to ensure all details are correct. Once confirmed, click “Place Order” to complete your purchase.
    6.    Order Confirmation:
    •    You will receive an order confirmation email with your order details and tracking information once your order is shipped.

How to Place an Order for Digital Products

    1.    Create an Account:
    •    Sign up for a Vighper account by providing your email address and creating a password.
    2.    Browse Digital Products:
    •    Explore our selection of digital products and add your desired items to the shopping cart.
    3.    Proceed to Checkout:
    •    Click on the cart icon and proceed to the checkout page.
    4.    Enter Payment Information:
    •    Provide your payment details to complete the purchase.
    5.    Access Your Digital Products:
    •    After purchase, access your digital products from your Vighper account under the “My Downloads” section.
    6.    Download and Enjoy:
    •    Download your purchased digital products directly to your device and enjoy.

By creating an account, you can fully enjoy the benefits of shopping on Vighper, including access to exclusive digital products. If you have any questions or need assistance, our customer support team is here to help. Happy shopping!

Tracking your order on Vighper is easy and ensures you stay updated on your package’s progress. Here’s how you can track your order:

    1.    Order Confirmation Email:
    •    After placing your order, you will receive an order confirmation email from Vighper. This email contains your order number and a link to track your order.
    2.    Log Into Your Vighper Account:
    •    Go to the Vighper website and log into your account.
    •    Navigate to the “My Orders” section where you can see a list of your recent purchases.
    3.    Find Your Order:
    •    Locate the order you wish to track. Click on the order number or “Track Order” button next to the relevant purchase.
    4.    Tracking Details:
    •    You will be redirected to a page with detailed tracking information. This page includes the current status of your order, estimated delivery date, and a link to the shipping carrier’s tracking page if available.
    5.    Shipping Confirmation Email:
    •    Once your order is shipped, you will receive a shipping confirmation email. This email will include the tracking number and a link to the carrier’s tracking page.
    6.    Track via Carrier’s Website:
    •    If you have the tracking number, you can also visit the shipping carrier’s website directly (e.g., UPS, FedEx, DHL) and enter the tracking number to see the most up-to-date information.
    7.    Notifications:
    •    Vighper may send you notifications via email or SMS to update you on the status of your order, such as when it’s shipped or out for delivery.
    8.    Contact Vendor:
    •    For any specific queries about your shipment, you can also contact the vendor directly through the Vighper platform.

By following these steps, you can easily track your order and stay informed about its delivery status. If you encounter any issues or have questions, Vighper’s customer support team is available to assist you.

Returning a product on Vighper is straightforward and hassle-free. Here’s a step-by-step guide to help you with the return process:

    1.    Check the Return Policy:
    •    Each vendor on Vighper may have its own return policy. Review the specific return policy for the product you purchased. This information is available on the product page and your order confirmation email.
    2.    Initiate the Return:
    •    Log into your Vighper account and go to the “My Orders” section.
    •    Find the order containing the item you want to return and click on “Request Return” or a similar option provided.
    3.    Fill Out the Return Form:
    •    Complete the return form with the necessary details such as the reason for return, condition of the product, and any other required information.
    4.    Print the Return Label:
    •    Once your return request is approved, you will receive a return shipping label. Print this label and attach it to the package.
    5.    Pack the Item:
    •    Carefully pack the item in its original packaging, including all accessories, manuals, and tags. Ensure the item is securely packed to prevent damage during shipping.
    6.    Ship the Package:
    •    Drop off the package at the designated shipping carrier location as indicated on the return label. Retain the shipping receipt for tracking purposes.
    7.    Track Your Return:
    •    Use the tracking number provided to monitor the return shipment. You can track the status of your return through your Vighper account as well.
    8.    Refund Processing:
    •    Once the vendor receives and inspects the returned item, your refund will be processed. The refund will be issued to the original payment method within a specified time frame, typically 5-10 business days.
    9.    Contact Customer Support:
    •    If you encounter any issues or have questions about your return, contact Vighper’s customer support team for assistance. They are available to help you with any concerns.

By following these steps, you can efficiently return a product purchased on Vighper. Always make sure to adhere to the specific return guidelines provided by the vendor to ensure a smooth and successful return process.

•    Physical Products: Most products can be returned within 30 days of delivery. Products must be unused and in original packaging.
    •    Digital Products: Digital products are non-refundable once the download link has been sent.
    •    Vendor-Specific Policies: Some vendors may have different return policies. Check the vendor’s return policy on the product page.

•    Email: Send us an email at support@vighper.com.
    •    Live Chat: Use the live chat feature on our website for instant support.
    •    Phone: Call our customer support line at +31623858494

1.    Go to the Login Page:
    •    Click on the “Forgot Password?” link.
    2.    Enter Your Email:
    •    Provide the email address associated with your Vighper account.
    3.    Check Your Email:
    •    Follow the instructions in the password reset email to create a new password.