Vighper Privacy Policy

At Vighper, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines what information we collect, how we use it, and the measures we take to keep it secure.

1. Information We Collect

    •    Personal Information: When you create an account, place an order, or contact us, we may collect your name, email address, phone number, shipping address, and payment information.
    •    Transaction Data: This includes details about the products you purchase, shipping preferences, and payment details. We do not store credit card details; payment is processed securely via third-party payment gateways.
    •    Usage Data: We collect data related to your interactions with our website, such as your IP address, browser type, and browsing behavior. This helps us enhance the customer experience and improve our services.
    •    Cookies: Vighper uses cookies to enhance your browsing experience, such as remembering your login details or preferences. You can control cookie settings through your browser.

2. How We Use Your Information

    •    Order Processing: To process and fulfill your orders, including shipping products and sending confirmations.
    •    Customer Service: To provide customer support and resolve any issues related to your order.
    •    Personalization: To tailor content, product recommendations, and advertisements based on your preferences and previous interactions.
    •    Marketing: With your consent, we may send promotional emails about new products, special offers, or updates on our services.
    •    Security: To protect against fraud and maintain the security of our platform.

3. Data Sharing

We do not sell, trade, or rent your personal information. However, we may share your data with:

    •    Vendors: Relevant data such as shipping addresses and contact information are shared with vendors for fulfilling orders.
    •    Payment Processors: Third-party payment gateways process your payment securely. These companies adhere to strict security protocols.
    •    Service Providers: We may share data with service providers like shipping couriers or analytics platforms to help improve our service.

4. Data Security

We take the security of your information seriously and use various security measures, including:

    •    Encryption: All sensitive data, such as payment details, is encrypted using industry-standard SSL technology during transmission.
    •    Access Control: Only authorized employees and vendors have access to personal information, and they are bound by strict confidentiality agreements.
    •    Secure Storage: Your data is stored securely on our servers, protected by firewalls and other security measures.

5. Your Rights

    •    Access and Correction: You can request a copy of the personal data we hold about you and ask for corrections to be made if any information is inaccurate.
    •    Data Deletion: You can request that we delete your personal data, except where we are legally required to retain it.
    •    Unsubscribe: You can opt out of receiving marketing communications at any time by following the unsubscribe link in our emails.

6. Children’s Privacy

Vighper is not intended for children under 16. We do not knowingly collect personal information from anyone under this age. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

7. Updates to this Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page, and significant changes will be communicated via email or website notification.