Gift Shop - Terms and Conditions for Customers

Welcome to Gift Shop! We are thrilled to have you as a customer. By making a purchase from our shop, you agree to the following terms and conditions, which ensure a smooth and satisfying experience:

1. Products

At Gift Shop, we specialize in selling physical products like gifts, flowers, and more. Every item is carefully selected to bring joy and satisfaction to our customers.

2. Order Process

Once you place an order, we will confirm it via email. Please double-check the details of your order, including product, quantity, and shipping address, to avoid any mistakes.

3. Shipping

We are committed to delivering your products in perfect condition and on time. Shipping costs will be calculated at checkout based on your location. We aim to process and ship your orders within 1-3 business days. Delivery times may vary depending on your location.

4. Returns and Refunds

We offer a 14-day return policy for most of our physical products. If for any reason you are not satisfied with your purchase, you can return it in its original condition within 14 days of delivery. The return shipping cost is your responsibility. Refunds will be processed after the returned product is received and inspected.

Please note: Flowers and perishable items are non-refundable unless they arrive damaged.

5. Customer Service

Your satisfaction is our priority! If you have any issues with your order, feel free to contact us via our customer support page. We are here to assist you with any questions or concerns.

6. Secure Payment

We ensure your payment information is kept secure through encrypted gateways. Your personal data will not be shared with any third party, except for order fulfillment and legal obligations.

Thank you for choosing Gift Shop! We look forward to making your gifting experience delightful and seamless.